Terms & Conditions

Wild Alex Wellness

Effective Date: January 1, 2025
Last Updated: May 15, 2025

Welcome to Wild Alex Wellness. By scheduling services, attending consultations, participating in programs, or purchasing products from Wild Alex Wellness (“we,” “us,” or “our”), you (“client,” “you,” or “your”) agree to the following Terms and Conditions. Please read this policy carefully before engaging with our offerings.

1. Services Offered

Wild Alex Wellness provides:

Nutritional consultations and lifestyle guidance
Clinical herbalist consultations and herbal formulations
Ayurvedic-informed wellness coaching
Educational workshops and webinars
Holistic wellness programs and seasonal cleanses

Our services are intended to support wellness and are not a substitute for licensed medical care. We do not diagnose, treat, or cure any disease. Clients should consult their primary healthcare provider before making changes to their health regimen.

2. Client Agreement & Informed Consent

By booking a session or participating in our services, you agree to:

Participate voluntarily and take full responsibility for your own health and wellness decisions.
Disclose all relevant medical information, including any medications, supplements, and conditions.
Understand that herbal and nutritional recommendations may interact with medications and should be discussed with your healthcare provider.
Accept that any recommendations provided are for educational purposes and are based on your unique constitution and current state of health.

3. Confidentiality

All client information shared during consultations is strictly confidential and will not be disclosed to any third party without written consent, unless required by law.

4. Booking & Cancellation Policy

All sessions must be booked through our online booking system or directly via email.
A 24-hour cancellation policy is in effect. Cancellations made less than 24 hours in advance or no-shows will be charged the full session fee.
If Wild Alex Wellness must cancel or reschedule a session, you will be notified as soon as possible, and the session will be rescheduled at no additional charge.

5. Payment & Refund Policy

Payments are due at the time of booking unless otherwise agreed upon.
We accept payments via credit card, PayPal, and approved third-party platforms.
Refunds will not be issued for completed consultations, downloadable products, or missed appointments.
Packages and programs are non-refundable once initiated, but may be transferrable or paused upon review.

6. Herbal Recommendations & Liability

Herbal remedies are prepared or recommended based on traditional use and current research.
You understand that herbal supplements are not FDA-approved and that individual responses may vary.
Wild Alex Wellness is not liable for any adverse effects experienced due to improper use or failure to disclose medical conditions or medications.

7. Educational Content

All materials provided through workshops, guides, and webinars are for personal use only. They may not be reproduced, distributed, or used for commercial purposes without express written consent.

8. Scope of Practice

Wild Alex Wellness operates within the scope of practice of a certified nutritional and clinical herbalist and Ayurvedic wellness counselor. We do not offer:

Diagnosis of medical conditions
Prescriptions for pharmaceuticals
Emergency medical advice

Please contact your healthcare provider for medical emergencies or concerns beyond holistic wellness support.

9. Code of Ethics

Wild Alex Wellness abides by a code of conduct rooted in:

Client autonomy and empowerment
Non-judgmental, inclusive, and respectful communication
Cultural sensitivity and recognition of ancestral knowledge and plant traditions

10. Modifications

Wild Alex Wellness reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant updates via email or website notice. Continued use of our services after changes constitutes acceptance of the revised terms.

11. Contact Information

For questions or concerns regarding these Terms, please contact:
wildalexherbs@gmail.com
Alexandra Stefanovic-Mundt